Service Advisor

Our client is dedicated to delivering exceptional automotive services and providing expert mechanical advice to their valued clients.

We’re looking for passionate individuals who excel in customer service and have a strong affinity for cars.

Key Responsibilities:

• Customer Interaction: Engage with customers to understand their vehicle issues and provide effective solutions.
• Appointment Management: Efficiently schedule service appointments and manage the service queue.
• Technical Expertise: Utilize your mechanical knowledge to explain technical information clearly and confidently.
• Financial Handling: Accurately handle cash transactions and maintain detailed financial records.
• Upselling: Identify opportunities to enhance customer satisfaction by recommending additional services or products.

Qualifications:

• Experience: Previous customer service experience in the automotive industry is advantageous.
• Mechanical Skills: Strong understanding of vehicle mechanics to effectively communicate with customers.
• Sales Ability: Ability to identify customer needs and upsell services or products.

Why Join Us:

• Passionate Team: Join a team that is passionate about providing excellent customer service and automotive expertise.
• Career Growth: Opportunities for professional development and advancement within our organization.
• Dynamic Environment: Enjoy a fast-paced workplace where every day brings new challenges.

Apply Now:
If you’re passionate about delivering outstanding customer service, have a knack for automotive services, enjoy interacting with people, and excel at upselling, we want to hear from you!

So what are you waiting for – apply today!

About Us – We are a boutique recruitment agency who specialise in placing candidates nationwide. We pride ourselves on providing the highest quality of service to ensure we deliver the best candidate and client experience. If this job role doesn’t quite suit your requirements, please get in touch to see what other opportunities we have available, or visit our website on: www.zooprecruitment.co.uk