Job description

We are seeking an IT Apprentice to join our team and kick-start their career in the technology industry. This is a fantastic opportunity for individuals looking to gain hands-on experience and develop their skills in various IT areas.

This role who will receive practical, hands-on experience from day one, working on a wide variety of tasks to help you to build your skills whilst spending one day a week studying for your qualifications.

The firm’s IT department works as a team in providing an efficient IT service to all the firm’s users. The job holder is responsible for providing first line IT support to staff, partners and consultants e.g. basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used. The apprentice will follow an Infrastructure Technician Apprenticeship

Some of the duties will include

To provide first line IT support and to work with other members of the IT department in resolving day to day IT problems, ensuring that all queries are recorded and followed up as necessary.
To log and maintain calls with both software and hardware maintenance providers ensuring that the calls are responded to in accordance with the IT SLA.
To carry out installation, maintenance and first line repairs of IT hardware and networks (includes computers, laptops, tablets, telephones, servers etc.)
To assist with the installation, maintenance and updates of new and current software.
To carry out daily checks of equipment in the meeting rooms.
To learn and develop a thorough working and support knowledge of all software products used by the firm.
To undertake any other reasonable duties as required.

The course

You will work towards your Comptia A+ through a preferred supplier which will depend on the job holder’s location.

This is a friendly team with highly experienced practitioners with the ability to provide you with the necessary support to develop your career.

About Us

Zoop Recruitment are an independent Recruitment Specialist and we pride ourselves into providing the highest quality of staff. If this job role doesn’t quite suit your requirements, please get in touch to see what other opportunities we have available, or visit our website on: www.zooprecruitment.co.uk or ring us on 01858791333

Job Types: Full-time, Permanent

Pay: From £16,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Schedule:

Monday to Friday

Education:

GCSE or equivalent (preferred)

Work Location: In person

Reference ID: dm